Telemedicine – eMDnow

eMDnow: Online Doctor Visits for Veterans and Nonveterans

Access to quality primary healthcare has never been easier, especially if issues with proximity, scheduling, or other problems have made it difficult for you to get to the doctor’s office in the past. With telemedicine, you can interact online in real time with a qualified medical professional using a video-enabled smartphone or computer.

At Veterans Healthcare, we offer telemedicine services via eMDnow, which allows you and your loved ones to get the medical attention you need, when and where you need it, at an affordable price. It is available to veterans and nonveterans alike.

Get Started With eMDnow

It’s easy to get started – and there’s no fee to register or set up an account with eMDnow. You only pay by credit card the day of your online appointment.

You simply let us know you’re interested in telemedicine by calling Veterans Healthcare at (800) 511-0497. We will send you a secure email with detailed instructions on how to begin. All you need is a smartphone, laptop, or computer tablet. After you set up an account, you’ll be able to quickly and easily schedule your first online visit with us.

Benefits of Telemedicine

Telemedicine allows you and your family members to receive prompt medical attention from a skilled and experienced Veterans Healthcare provider – from the comfort of your own home. This is especially valuable for those who live in remote locations or have difficulty leaving their homes. It’s also super convenient for busy people.

The many benefits of telemedicine include:

• Schedule appointments that are convenient for you
• No more waiting weeks or months to be seen
• No more traveling out of your way to get to the doctor’s office
• No more wasted time sitting in a waiting room
• You don’t even have to leave the house!

What Telemedicine Is Used for

The healthcare we deliver via eMDnow includes some common urgent care and primary care services, such as treating respiratory infections (colds, flu), skin conditions, and pink eye, as well as chronic disease management (arthritis, diabetes, hypertension). Mental health services are also available via our telemedicine appointments.

Note: Our veteran disability exams and medical marijuana evaluations are performed in-person only.

In general, telemedicine is designed to diagnose and treat non-emergency situations. If you are experiencing a medical emergency or life-threatening symptoms, call 911 or visit the nearest emergency room at once.

What to Expect from Online Doctor Visits

During your online appointment, you and your Veterans Healthcare provider will discuss your health history and any symptoms you are experiencing. The physical portion of the exam is remarkably robust. Bluetooth-enabled devices help our providers collect your vital signs and diagnose your condition. A wide range of injuries, infections, conditions, and other concerns can all be assessed and addressed during a telemedicine visit.

If your provider determines you require medicine, we can prescribe it during your telemedicine appointment. It will be called into your pharmacy so you or a loved one can pick it up as soon as it’s ready. Please note that Veterans Healthcare does not prescribe controlled substances.

After your online appointment is over, you’ll receive an electronic record of the visit and its findings to ensure seamless continuity of care and appropriate follow-up.