No matter how good the health care services provided to veterans through the VA are, the reality is that securing a timely appointment with your caregiver of choice can be difficult and sometimes frustrating. The good news for vets and their families who live in Jacksonville is that there is a new practice – eMDnow – that combines state-of-the-art technology with world-class medical expertise.
At eMDnow we understand the unique health care needs of veterans because we have served as well. Here are ten of the most commonly asked questions asked of eMDnow staff. We hope the answers will convince you that our is the right one for you and your family’s health care needs.
- Why was eMDnow established?
The providers at eMDnow are either veterans themselves or have previously worked with at the VA. This affords us a unique perspective and insight into the distinct health care needs of those who have served our nation. As such our mission at eMDnow is to ensure access to affordable primary health care is as timely and efficient as possible.
- How exactly does eMDnow make health care more timely and efficient?
Our approach at eMDnow’s to medical care is twofold: use of telemedicine and access to same-day appointments. Simply put, telemedicine is technology-based medical care that can be delivered promptly and securely via a downloadable app on your smartphone, computer, or tablet. Telemedicine is revolutionizing the way care can be provided, allowing for virtual consultations, faster evaluation and diagnosis, and access to prescribed medication without the headache and risk that long wait times provide.
- How does the App work?
There are no tricks or gimmicks. Just download the eMDnow mobile app to your iPhone or Android device. Once you do, go ahead and schedule an online visit with one of our board-certified providers, who will give you a thorough evaluation, diagnosis, and treatment options.
- How are eMDnow providers different than “traditional” providers?
Answer: We’re not! Just like our peers, our providers are board-certified, fellowship trained medical experts – who also happen to be tech-savvy. We know firsthand about the often unique needs of vets and their families and always put patients and their care first.
- Aren’t all telemedicine practices the same? What makes eMDnow unique?
Like most practices that offer telemedicine capabilities, eMDnow providers treat a variety of acute conditions, to include:
- Coughs, colds, and flu
- Eye and ear infections
- Lower back pain
- Urinary tract infections (UTIs)
- Bladder infections
- Sexually transmitted diseases (STDs)
Chronic conditions we treat include asthma, diabetes, heart disease, mental health conditions, and hypertension. We also can provide nutrition and exercise consultation and even refill non-controlled medications.
However, unlike most practices, eMDnow providers take into account conditions specific to veterans, such as post-traumatic stress disorder (PTSD), sexual trauma, and other military-related health care issues.
- What conditions do eMDnow providers not treat?
Unfortunately, our providers are unable to treat conditions that would necessitate seeking emergency attention or going to the hospital. Examples include traumatic brain or spinal cord injuries, fractures, chest pain or numbness, and pediatric ear infections.
- What if I prefer in-person care?
- Are non-veterans eligible to use eMDnow?
Yes, the medical services at eMDnow are available to veterans and non-veterans alike in the state of Florida.
- Does eMDnow accept insurance?
At eMDnow we accept many insurance plans. However, the price for a doctor visit – even for those who are uninsured – may be significantly less than what you would pay at an urgent care clinic.
- What if I am uninsured or am seeking a medical plan?
Those seeking affordable, dependable care may want consider subscribing to eMDnow; it’s free! Plus, as a member, you can receive a 20% discount on our annual package whether you are a veteran or not, even if you are uninsured. Simply complete our interactive subscription form to join and qualify for membership benefits.
Same-Day Care in Jacksonville
If you are interested in learning more about how the providers at eMDnow can help you or you are ready to sign up, call us at (800) 511-0497, visit our walk-in clinic in Jacksonville, or submit an appointment request. For added benefits, sign up to become an eMDnow member now.